Dhaka Casino Terms & Conditions — Complete Usage Policy

01 Introduction & Eligibility

Dhaka Casino (hereinafter referred to as the "Platform" or "we") operates an online gaming service for users in Bangladesh. These Terms & Conditions constitute a legal agreement between Dhaka Casino and its users.

By using this platform, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using this platform.

Dhaka Casino reserves the right to modify these terms and conditions at any time. Any changes will be announced on the website along with the updated effective date.

02 Account Registration

To open an account with Dhaka Casino, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide accurate and genuine information during registration. Providing false details may result in account termination.
• Only one account may be opened per person. Members of the same household may each hold an account, provided they use separate devices and payment methods.
• Keep your account password secure. Do not share it with anyone.
• Transferring or selling your account is strictly prohibited.

Identity Verification

Dhaka Casino may request identity verification at any time. You may be asked to submit a copy of your National ID or passport. Withdrawals may be put on hold until verification is complete.

03 Age Verification

Dhaka Casino strictly enforces an 18+ policy. Protecting minors from gambling is one of our core responsibilities.

• Your date of birth must be entered accurately at the time of registration.
• Age verification documents may be requested at any time.
• Providing false information about your age will result in permanent account closure and forfeiture of all funds.
• Parents and guardians are urged to ensure that minors are prevented from accessing this platform.

04 Deposits & Withdrawals

Deposit Policy

Deposits at Dhaka Casino can be made via Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳100. Funds are typically credited to your account instantly.

• Only deposit using your own mobile banking account.
• Deposits made through third parties are strictly prohibited.
• If you experience any deposit issues, please contact support within 30 minutes.

Withdrawal Policy

Account verification must be completed before withdrawals can be processed. The minimum withdrawal amount is ৳300 BDT. Withdrawals are typically processed within 15 minutes to 24 hours.

• Withdrawals will only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Unusual withdrawal patterns may trigger the verification process.
• The maximum daily withdrawal limit varies by VIP level.

05 Bonuses & Promotions

Dhaka Casino offers a variety of bonuses. Each bonus comes with its own terms, which must be read carefully.

Welcome Bonus

• 100% bonus on your first deposit, up to ৳10,000 BDT.
• Wagering requirement: 20x the bonus amount.
• The welcome bonus is available once only, for new accounts.

Weekly Cashback

• 15% cashback on total losses for the week.
• Cashback comes with no wagering requirements.
• Credited automatically every Monday morning.

General Bonus Terms

• Any bonus found to have been misused will be forfeited.
• Bonuses cannot be claimed on multiple accounts from the same IP address or device.
• Expired bonuses will be automatically cancelled.
• Dhaka Casino reserves the right to modify or cancel any promotion at any time.

06 Gaming Policy

Dhaka Casino is committed to maintaining a responsible gaming environment. All games are conducted fairly and transparently.

• All games are powered by Random Number Generator (RNG) technology.
• Game outcomes cannot be manipulated in any way.
• The RTP (Return to Player) for each game is displayed on the platform.
• Any game may be voided due to a technical error.
• In Live Casino games, the dealer's decision is final.

Responsible Gaming

Dhaka Casino believes gaming should be for entertainment. To help prevent problem gambling, we offer the following tools:

• Option to set your own deposit limits.
• Self-exclusion — temporarily closing your account for a set period.
• Gaming limits and time controls.
• Learn More Responsible Gaming View page.

07 Prohibited Activities

The following activities are strictly prohibited on Dhaka Casino. Any violation will result in permanent account closure and full forfeiture of funds:

• Creating or operating multiple accounts.
• Placing bets individually or in coordination solely to exploit bonus offers (bonus abuse).
• Using bots, software, or automated systems to play games.
• Attempting to exploit the platform through hacking, viruses, or any other technical means.
• Using the platform for money laundering or any illegal purpose.
• Threatening, harassing, or engaging in misconduct toward other members.
• Operating an account under a false identity.

08 Account Suspension & Closure

Dhaka Casino reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of the Terms & Conditions.
• If evidence of fraud or deception is found.
• Upon suspicion of money laundering.
• Failure to pass age verification.
• Extended inactivity of 12 months or more.

Users may also close their account at any time by contacting our support team. Please withdraw any available balance before closing your account.

09 Limitation of Liability

Dhaka Casino is not liable for the following:

• If a game is interrupted due to loss of internet connection or a technical issue.
• For delays caused by third-party payment gateways.
• For unexpected server downtime.
• For losses resulting from the user's own negligence or sharing of passwords.

However, if a user suffers any loss due to a technical error, Dhaka Casino will make every effort to resolve the issue.

10 Privacy

Dhaka Casino is committed to keeping your personal information secure. To learn more about how we collect and use your data Privacy Policy View page.

• Your information is never sold to third parties.
• Documents collected for identity verification are stored securely.
• You can opt out of marketing communications at any time.

11 Changes to Terms

Dhaka Casino may update these Terms & Conditions at any time. Members will be notified of significant changes via email or on-platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. We recommend reviewing this page regularly.

12 Contact

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

• Email: support@dhakacasino.app
• Live Chat: Available 24/7 on the website and app.
• FAQ: FAQs View Page